Conflict management strategies and academic staff performance: A conceptual review

Conflict is relevant for high performance of academic staff in the university system. Functional conflict enhances team camaraderie and fosters affective commitment amongst academic staff in the university. However, the dysfunctionality of conflict breeds chaos and uncertainty in the workplace thereby hindering service delivery to potential clients whose interest is to be satisfied by the organization. It is against these contentions that this paper elucidated and reviewed the theoretical basement that explains conflict in the workplace and then connect the dimensions of conflict management strategies that have been dissected and found reliable in resolving workplace conflicts. The paper concludes that conflict management strategies that are measured with avoidance, accommodation, compromise, collaboration, would positively increase the performance of university academic staff.