The impact of remote work on employee mental health: A study of selected employees of united bank for Africa in Kogi state, Nigeria

This study investigates the impact of remote work on the mental health of employees at the United Bank for Africa (UBA) branch in Lokoja, Kogi State, Nigeria. As remote work becomes an increasingly adopted practice within Nigerian banking institutions, its effects on employees' mental well-being warrant closer examination. Using a qualitative research approach and quota sampling, 10 UBA employees were selected to participate in semi-structured interviews. The findings reveal a dual impact of remote work on mental health, with both positive and negative experiences reported. Increased flexibility and autonomy were highlighted as primary benefits, contributing positively to employee satisfaction. Conversely, challenges such as social isolation, burnout, overworking, and limited access to essential resources were significant concerns impacting mental health adversely. The study recommends a balanced approach to remote work policies, emphasizing enhanced flexibility, fostering social connections to reduce isolation, proactive measures to address burnout, and improved access to necessary resources. Tailoring support mechanisms based on employee grade levels is also advised to address varying needs and optimize remote work benefits. This study contributes to the growing discourse on remote work by providing insights into its complex implications for employee mental health in the Nigerian banking sector.